Jun 6, 2024
Not always a download! Recently, when clicking the 'Download track' button in our event emails, some of you have been able to 'listen online' instead. This is a problem originating browser-side and for the majority of platforms, we have now fixed this. However for technical reasons beyond our control, some of you may still discover a '5 minute audio preview' when clicking 'Download track' - which then cuts off and starts again from the beginning. This should not be the case. If it happens, please change your default browser. Then you will be able to download properly when using this button.
Tags: Tech advice.
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